Question 1

What is Wall Cities?

Accepted Answer

Wall Cities is a collection of 3D printed frames, representing iconic cities and monuments. Each piece is designed in eco-friendly PLA (corn-based plastic) and manufactured in Nancy, France .

Question 2

What products do you offer?

Accepted Answer

• Ready-to-Buy Cities: A selection of pre-modeled frames, available in multiple sizes.
 • Personalization: The “City, place or monument of your choice” option to create a unique setting according to your desires.

Question 3

What are the delivery times?

Accepted Answer

• Existing products: Shipped within 48 hours of ordering.
 • Personalized products: Sent within 48 hours after validation of the final visual and payment of the balance.

Question 4

How does an order work?

Accepted Answer

• Existing products:
1. Select a city or monument.
2. Choose the frame size.
3. Enter your shipping information and pay.
4. Your order will be shipped within 48 hours .

• Custom Products: Check the dedicated FAQ for more details.

Question 5

Why choose Wall Cities?

Accepted Answer

• Unique Design: A minimalist and elegant work of art.
 • French artisanal production: Each frame is designed and printed in Nancy.
 • Ecological commitment: Our materials and processes respect the environment.

Question 6

What should I do if my package is damaged upon delivery?

Accepted Answer

If your package arrives damaged, we will take care of the product return and send you a new frame for free. Contact us quickly to resolve the problem https://www.meta-vitrine.fr/contact

Question 7

How to contact you?

Accepted Answer

For any questions, write to us at metavitrine@gmail.com . We are available to answer your requests.

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